Careers with ROGEE®
  1. Career Application Process
  2. CEO's Message About Careers
  3. ROGEE Business Philosophy
  4. Careers: Make Your Own Path
  5. Careers: Sales Representative
  6. Careers: Accounts Representative
  7. Careers: Support Representative

Careers with ROGEE®
Support Representatives

Project / Job Title:

Support Representative (Technical / Technology)

Customers:

New and Existing ROGEE® Customers

Financial Pay:

Tier varies per total customer served

Work Schedule:

Set by vendor (YOU)

Worker Location:

Digital Nomad (Physically based in U.S.)

Worker Type:

IndieCon (Sole Proprietor, LLC, or Corporation)

Independent Contractor Notice: To be awarded (get hired for) ROGEE® projects, your Sole Proprietorship, LLC, or Corporation business must have been formed and fully functional in the subject matter. If ROGEE® is your first customer and/or you are specifically forming your business to first serve ROGEE®, you must have documents proving the formation of your company. For a multiple-person LLC or Corporation acting as a ROGEE® vendor, these Project or Job Requirements apply to the actual individual(s) within your company working on the ROGEE® project(s).

Project / Job Responsibility:

  • Provides technical support by researching and answering questions to ROGEE® users (existing customers and new prospects)
  • Troubleshooting technical problems reported by customers
  • Using pre-determined steps to solve technical requirements of customers

Project / Job Skills and Qualifications:

  • Strong Problem Solving Skills
  • Basic Computer Networking Knowledge
  • Professional Verbal Communication
  • Professional Phone Skills
  • Customer Support Service
  • Quality Focus
  • Computer Proficiency

Project / Job Duties / Description:

  • Provides answers to clients by identifying problems; researching answers; guiding clients through corrective steps
  • Use acquired insight to improves client references by writing and maintaining documentation
  • Participates in development of client training programs by identifying learning issues; recommending instructional language
  • Accommodates client disabilities by recommending devices and techniques
  • Avoids legal challenges by monitoring compliance with service agreements
  • Improves system performance by identifying problems; recommending changes
  • Accomplishes information systems and organization mission by completing related results as needed